GENERAL RETURN AND REFUND POLICY
Free return shipping is offered within the US. To return one or more items from an order, all of the following conditions must be met:
I. The return must be requested within 30 calendar days of the delivery date.
II. The item must be in its original, unused, unworn, unaltered and unwashed condition.
III. The item must be returned with the original tags and packaging.
Please see the tips below for keeping your items in returnable condition:
Clothing: Please be careful of makeup or deodorant rubbing off on the garment.
Shoes: Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged along with the shoes.
Swim and Lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
To start a return, please email email@example.com with your order number, requested items to return, and a reason. We will reply within one business day with a return label.
Repack the items in the original box or similar packaging and drop it off at the respective mail service (USPS, UPS, or DHL). We will refund you for the amount you paid for the item and the respective tax within 1-2 business days of receiving the return.
Final Sale items are not eligible for return.